Introduction
Specialized in the Pharmaceutical industry, HVAX, with its project execution team, solves the client's toughest challenges by providing unmatched services in pharmaceutical project integration.
Over the last year few years, they have built on their strengths and internalized manufacturing of critical components, which has helped set up a strong infrastructure for their clients, driving innovation to improve what they innovate.
They are one of the steadily growing companies in the pharma-tech industry and aim to continue the upward graph in years to come.
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Challenges Faced
Managing the reporting and attendance was a big headache for HVAX Technologies. They were in desperate need of a system that would automate this process. Activity Management was also one of the major challenges in HVAX. Inspecting whether their sales team performs their activities on time was a big issue. Even if it were happening, there was no system in place wherein the daily updates of every salesperson would be listed.
HVAX has its team spread across the territory, and managing leads and monitoring the progress of the lead was a challenge
Also, as a project company, lead time was a challenge and keeping a prospect engaged for long-duration was getting tougher and tougher.
HVAX wanted a solution that would help them solve all these challenges in a short period of time.
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Solution offered
For edge CRM, helping customers to achieve their goals is a priority. With HVAX, we ensured the leads generated were tracked and properly managed in our system.
As for the second biggest challenge, i.e. the Activity Management, we provided them with a punch in/out system that systematically manages the overall attendance and sales activities of the sales team.
Besides that, another big functionality we provided was the proposal builder. We offered them a simple solution wherein they can see all their previously shared proposals in one place for a respective client.
The biggest solution provided by our team was the real-time reports. With the help of these reports, HVAX Technologies were able to get reports of their sales activities.
