Introduction
With powerful experience and expertise behind its inception, Enviro Technologies was established in 2002 and since then has been on a growing trend consistently. Capturing India’s electronic manufacturing market with its state-of-art environmental monitoring solutions, Enviro has become a reliable name. Catering to the temperature and humidity monitoring needs of pharmaceutical, food, healthcare, and data center industries, Enviro has become a leading manufacturer of data loggers, data acquisition systems, access control systems, and Monitoring software.
Challenges faced
Though fairly young, Enviro technologies gained a firm footing in the process data and event monitoring solutions market. And with that came the challenges of the manufacturing industry.
Forecasting business and planning the manufacturing and production cycles accordingly was becoming tough with an increasing number of customers.
Also, as with any growing industry, it became important to understand and analyze the sources of leads, sales strategies, and team management. Assessing the performance of the sales and service teams became the need of the hour.
“We needed a tool that would give us complete visibility of our business. Something that would aid us in accurate analysis of the market”
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How Edge CRM helped
edge CRM provides end-to-end visibility of the business. The managers of Enviro Technologies got a platform that gave them a 360-degree holistic view of their customers, lead generation, the possibilities of acquiring the leads, and the causes of successes and failures alike. With value-based analysis, edge CRM offered an overall understanding of inquiries and their value, the standing of current projects, lost opportunity cost, actionable items, and more.
With everything structured with in-depth analysis, edge CRM facilitated accurate forecasting of the upcoming business and helped in accordingly planning the manufacturing timelines. With a clearer picture, Enviro technologies saw a substantial boost in productivity.
Also, the sales and service teams are in tune now and schedules are smartly planned systematically. edge CRM’s efficient task management has helped the sales team at Enviro to meet their deadlines consistently.
edge CRM: A Simple, yet Powerful CRM - https://www.youtube.com/watch?v=547jzVBEMJA
